So what does music from Wu-Tang Clan and communication with patients in our healthcare system have in common? The answer would have been “nothing” until I heard this fabulous interview on NPR’s The Story with Holly Maniatty, Interpreter for Wu-Tang Clan. The interview featured Maniatty, a phenomenal sign language interpreter at this summer’s Bonnaroo Music Festival. The video of her signing went viral. Continue reading
In my daily review of a broad range of articles about healthcare and innovation, I have to admit that the patient – which should be the focal point of healthcare efforts – is often woefully left to the side or brought up as an afterthought. The “business” of healthcare has become front and center, while patients and their real health and satisfaction languish.
This week, Dr. James C. Salwitz wrote a poignant piece: A plea for a universal unified EMR. The entire piece revolves around the patient and what the physician needs to serve and help the patient. This was such a refreshing change from so many of the pieces I read that are so totally engulfed in the dollars and cents. Continue reading
Negotiation is something that all of us do, typically multiple times a day – from business deals, to work with colleagues, to matters at home with family and friends. Negotiation is an essential part of strategic development for any organization. These negotiations can be external or internal (i.e., setting priorities, etc.). Regardless of the parties involved, the fundamental goal is the same – negotiation is a discussion aimed at reaching an agreement.
When we think negotiations and business, we often think of lawyers. Well, I had the good fortune of meeting Susan H. Alexander, Executive Vice President, General Counsel, and Corporate Secretary for Biogen Idec recently. As steering committee chair for the annual Triangle Women Against Multiple Sclerosis (WAMS) luncheon, I had the privilege of welcoming Susan as one of our esteemed panelists at our recent WAMS event in the Research Triangle Park area. Susan provided insightful, yet very simple and straight-forward negotiation tips that she credits her parents with providing to her. I thought that her tips were so compelling, that I wanted to share them here for the over 200 business women and men that attended WAMS, as well as for others. Continue reading